our policy
Order:
summit via email or fax after completing your order in our price list.
Minimum order :
100kg or approximately 7 to 8 boxes.
Shipment term:
All of the prices quoted here is F.O.B from Bali, Indonesia
Packing Details:
All fishes are packed individually in double polyethylene (PE) plastic bags with enough water and oxygen to ensure fish survival for up to 3 days. A piece of paper is placed in between the plastic bags to reduce fish stress. They are then placed tightly inside styrofoam box, with the outer layer of stong corrugated carton box.
Payment:
Advanced payment is requested to cover freight charge, cost of goods and packing cost by telegraphic transfer or bank transfer.
Freight charges:
Freight Charges depend on destination, airline carrier and weight.
Additional Charges:
- packing charges - US$10 per box (regular) / US$15 per box (large)
- Document & Handling Charges - US$75 per shipment
- Certificate of Origin (form-A) & Health Certificate - US$50 per shipment (if necessary)
Delivery Time :
Shipment schedule is depend on the availability of air cargo schedule and space.
D.O.A. Claims :
Please kindly take a note that we requested customer to absorb the first 5% of DOA. In case of DOA above 5%, please inform us within 24 hours with photo included.
*Claim for DOA caused by carrier mishandling, should be directed to the carrier*